Frequently Asked Questions
Everything you need to know about your next favorite bikini.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During peak collection launches, please allow up to 4 business days for processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags and hygiene liners attached within 30 days of purchase. Sale items marked as final sale are not eligible for return.
How do I find my perfect size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our skimpy cuts or sticking to your true size for standard coverage.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order value.
How should I care for my Frankies Bikinis?
To keep your suits in top shape, we recommend hand washing in cold water with a mild detergent and laying flat to dry in the shade. Avoid rough surfaces and high heat.
Can I change or cancel my order after it is placed?
Because we aim to ship orders as quickly as possible, we are unable to make changes or cancellations once an order has been processed in our system.